Having been a photographer and speaking to photographers
every day via my prop business, I know that photographers worry a lot
about what their nearest competitors are up to.
I’ve been in that exact same boat. Obsessing over what was happening on my
competitor’s website and facebook page.
WHY did that client book her and not me?
HOW did she get all those likes on her facebook page? Was it because she was cheaper? Was it because she was better? Oh no, look, she’s just said she’s got a busy
week booked next week and can’t take any more bookings … on and on it
went. I was punishing myself, tying
myself up in knots worrying that I wasn’t good enough to call myself a
photographer.
And the whole time I spent worrying and stalking and venting
in Facebook groups … guess what I wasn’t doing? I
wasn’t concentrating on my own business.
Now that I am removed from that situation, I can look back
at the work I was producing and hold it next to her portfolio and I can see
that we were totally different in style.
Yes we photographed children and weddings, but our work was almost
opposite in appearance.
Neither of us
was better than the other, we were just different.
People who loved my work would not be likely to book her as
their photographer, just the same as her clients who loved her style would not
choose me as their photographer.
If this sounds all-too-familiar here are a few things to bear
in mind and remove all that unnecessary anxiety and negative, confidence-sapping
energy from your life.
1. Your competitor isn’t going to go away.
Even if they do, there will always be another
photographer working locally to you.
In my very small local town there are 5 hairdressing salons
within a half-mile radius. Two of them
have only one shop between their salons. They
have all been there for many many years, and all of them always look busy. And you can absolutely guarantee that all of
them rely on repeat customers and don’t worry obsessively about what the
hairdresser down the road is doing or what they are charging. They keep their training up to date, they
keep up with current trends and they all take care of their customers.
2. Are they genuinely your competitor?
Do you know that you are losing business
directly to them? Or is it the nagging
voice in your head convincing you of this?
Rather than blaming your rival for your loss of income, ask
what changes you can make. Nobody is
responsible for how successful your business is other than you.
Do you consider them to be your competition because they are
cheaper than you?
The one reason I see given over and over again is “she only
charges £30 for a disk of images - how can I compete with that?!” And the truth is, you can’t. But do you really want to? Why is your competitor charging so
little? You have no idea what their
business model is - what their overheads are - what they are happy to earn for
their time.
Last year I wanted to get a “white ink” tattoo. I looked on Pinterest and really, really
wanted one. I asked my friends who had
tattoos where they could recommend I go and was given a list of tattooist’s
names. My next step was to look at
websites to look at their work, how many artists they had, what their studios
looked like. Once I’d narrowed it down
to tattooists who looked like they would be a good fit for me, I rang all of
them and explained what I wanted. Nearly
all of them I spoke to weren’t really interested in what I wanted, they just
gave me their prices and asked when I wanted to come in. Except one.
She told me they wouldn’t give me a white tattoo because they don’t last
very long and she didn’t want me to be disappointed in 5 years’ time. She said I should come in to the studio so I
could chat some more. She clearly knew
what she was talking about and didn’t just want to take my money. I was so
impressed with her honesty and her concern for their reputation that I ended up
having not one, but two tattoos with them, even though they were the most expensive
studio on my list.
So. Would you rather
have a client like me that did some research, put my trust into you and wasn’t
really that bothered that it was going to cost me more than I had
anticipated? Would you rather be the
studio that impresses their clients because you are an expert in your field?
Despite what that nagging voice in your head might be
telling you, price is not always the way to compete with business rivals.
3. Be you.
It’s very difficult in any kind of creative endeavour to not
be influenced by other artist’s work.
There is only one person who ever invented the cake-smash idea for a
photoshoot. There is only one person who
can say they were the first to wrap a pregnant lady in a piece of silk fabric
and have it flowing in the air behind her.
In my new area of creativity - making photography props - I
make rompers and hairbands and tiebacks and crowns and dresses; producing the
same type of product all the other prop vendors are. But none of them are making MINE. None of their rompers have been made with my
personality, and my creative vision.
They do not have the same (messy) pile of fabrics or flowers or lace
that I have that make me go “oooh, that works well with that colour”. So even though we are all making props, and
probably selling them for the same price, we all offer our own unique ideas and
products.
If you find someone appears to be copying you, tell yourself
that they can never produce the same images that you are, because they haven’t
been taken by YOU. Their client hasn’t
had the same experience yours have.
Remember how I chose the tattoo parlour based on how they
made me feel over and above all the other studios I spoke to?
4. Accept it and move on.
Whilst it is important to monitor what your competitor is
doing - they are working in the same field as you after all, accept that you
are both trying to appeal to the same target market so in all likelihood you
will both be producing similar work.
It doesn’t matter if you are a photographer, a tattoo
parlour, a hairdresser, a wedding cake maker, a florist, a business coach,
running a shoe shop or a coffee shop (you get my point?) you will always have
some kind of competition!
Concentrate on making your business perfect for your clients
- not theirs.
5. Work together
Woah there. Did I just
actually suggest you befriend and work together with your arch nemesis?
How many enquiries does your business receive that, no
matter what you do, you just can’t seem to convert into bookings?
Now ask yourself why that may be.
Most likely it’s because your business just didn’t appeal to
that particular client. It probably wasn’t personal (which is what the voice in
your head is trying to tell you), it may have been down to price, it may have
been down to they just didn’t love your work enough, it may have been any
number of reasons.
Now ask yourself whether your competitor has the exact same
problem?
Of course they do! So
if she is receiving enquiries from people who aren’t a fit for her business,
and the same is happening to you, you are both sitting on a database of cold
contacts.
So why not swap that database with each other?
Chances are, both of you may get bookings from each other’s
cold contacts!
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